OWEN’S LANDSCAPING PRIVACY POLICY

Effective Date: June 8, 2025
Last Updated: April 16, 2026

At Owen’s Landscaping (“we,” “our,” “us”), we respect your privacy and are committed to protecting your personal information. This policy explains what we collect, how we use it, and your rights.

By using our website or services, you agree to this policy.

1. INFORMATION WE COLLECT

A. Personal Information

We may collect:

  • Full name
  • Email address
  • Phone number
  • Service or mailing address
  • Billing/payment details
  • Property details (lawn size, services needed)
  • Appointment history
  • Feedback or survey responses
  • Photos of worksites (for service purposes)

We collect this when you:

  • Request a quote
  • Book a service
  • Fill out forms
  • Contact us

B. Technical Information

We may also collect:

  • IP address
  • Browser/device type
  • Pages visited
  • Date/time of visits
  • Cookies and analytics data

2. HOW WE USE YOUR INFORMATION

We use your information to:

Service Delivery

  • Schedule and manage services
  • Provide quotes and updates

Customer Support

  • Respond to questions
  • Follow up after services

Business Operations

  • Process payments
  • Maintain customer records

Marketing (Optional)

  • Send promotions or updates (only with your consent)

Website Improvement

  • Analyze traffic and performance

3. SHARING YOUR INFORMATION

We do not sell or rent your data.

We may share information with:

Service Providers

  • Payment processors (Stripe, Square)
  • CRM or scheduling tools
  • Email platforms

Legal Requirements

  • When required by law

Business Transfers

  • In case of a sale or merger

4. DATA SECURITY & RETENTION

We protect your data using:

  • SSL encryption
  • Secure payment systems
  • Restricted access

We keep your data only as long as needed, then securely delete or anonymize it.

5. YOUR RIGHTS

You may:

  • Request access to your data
  • Request corrections
  • Request deletion
  • Opt out of marketing anytime

Contact: custsupport@owenslandscaping.org

6. COOKIES

We use cookies to:

  • Improve your experience
  • Track performance

You can disable cookies in your browser settings.

7. THIRD-PARTY LINKS

We are not responsible for third-party websites linked from our site.

8. CHILDREN’S PRIVACY

Our services are not intended for children under 13.

9. POLICY UPDATES

We may update this policy. Changes will be posted on our website or sent via email.

10. CONTACT

Owen’s Landscaping Support
Email: custsupport@owenslandscaping.org
Hours: Monday–Friday, 8:00 AM – 6:00 PM