Owen’s Landscaping Help Center

Find quick answers to common questions about our services, scheduling, payments, and more.

Support Center

Help Center Categories

1. Getting Started

  • How do I request a quote?

  • What areas do you serve?

  • What services do you offer?

  • How do I book an appointment after getting a quote?

2. Scheduling & Appointments

  • Can I reschedule my service?

  • What happens if it rains?

  • How do I cancel my appointment?

  • How often will my lawn be serviced?

3. Billing & Payments

  • How do I pay my invoice?

  • Do you accept credit cards?

  • What’s your cancellation or refund policy?

  • How do I update my payment method?

4. Lawn & Landscaping Services

  • What should I expect from weekly lawn care?

  • Do I need to be home for a landscaping job?

  • What is lawn aeration and why is it important?

  • How do I prepare for an on-site quote?

5. Account & Support

  • How do I update my contact information?

  • How do I reach customer support?

  • What if I’m unhappy with my service?

  • How do I pause or restart service?

Popular Help Articles

Q: How do I book a service with Owen’s Landscaping?
A: Start by booking a free quote. Once approved, you’ll receive a link to schedule your appointment. Book a Quote

Q: What if it rains on my service day?
A: We monitor weather closely. If we need to delay or reschedule, you’ll get a notification by email or text.

Q: What types of payments do you accept?
A: We accept all major credit cards, debit cards, and secure ACH bank transfers through our payment portal.

Q: Can I skip a week of lawn service?
A: Yes! Just let us know at least 24 hours in advance using our Support Request Form or by calling us.

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